Stunning. High-performing. We got you.

Frequently asked questions


Question:  

How are my purchases packaged?

Answer:  

Garments are sent securely utilising recyclable materials where possible and packaging is kept to a minimum.

No tags or labels are used to reduce wastage and environmental impact.

Question:

How are my items sent to me?

Answer:  

Domestic UK delivery will be using Royal Mail, Signed For or Special Delivery services.

International Shipping will be using Royal Mail International Tracked and Royal Mail International Tracked and Signed.

Garments are normally shipped within the week.

Depending on delivery service used this can be a next day service, depending on when the order is placed. Please note International shipping can take longer.

In exceptional circumstances, delivery may take longer and in this event, customers will be advised by email with information.

Your tracking details will be emailed to you, please check your 'Inbox and 'Junk' folders respectively.

Track your item using Royal Mail Track and Trace.

Question:  

How can I send questions about my order or feedback to PRIYA?

Answer:  

Please contact PRIYA by email at info@priyaactivewear.com, with your questions and suggestions. 

Question:  

I have an issue with my purchase.

Answer:  

Please refer to the Refund Policy for further refund information and please send an email to refunds@priyaactivewear.com.